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Oakland Office: 3455 Forbes Avenue Pittsburgh , PA 15213 ● Phone: (412) 681-8400 ● Fax: (412) 681-6625
Shaler Office:
1626 Babcock Blvd.
Pittsburgh , PA 15209 ● Phone: (412) 821-4879 ● Fax: (412) 821-4817

Customer Information and Privacy Policy

Eureka Bank recognizes the importance of protecting the confidentiality and privacy of its customers and others who visit our web site. Eureka Bank is committed to securing and protecting information that may personally identify you in an online environment. A detailed description of Eureka Bank’s Customer Information and Privacy Policy is provided below. If you have any additional questions regarding the privacy of your personal information, contact us.

Right to Privacy

We understand that you expect your personal and financial matters to be held in the strictest confidence. As a customer of Eureka Bank, or a visitor to our web site, you have entrusted us to protect your privacy and to safeguard your personal information. We respect your right to privacy and take this responsibility seriously.

Collection and Use of Personal Information

We collect, retain and use information about you only where we believe it will help administer our business or provide products, services or other opportunities to you. Eureka Bank currently collects information by survey, e-mail or visiting our site. Below we explain what information is collected:

                    Survey

When you participate in a survey on our web site, you may be asked to voluntarily provide personal information to complete the various questions. Each question is optional and all are not mandatory in submitting the survey. The information you choose to submit is confidentially retained by Eureka Bank.

E-mail

When you send us an e-mail, we will confidentially retain the content of the e-mail, including your e-mail address. We will use your e-mail address to respond to comments and/or questions you may have.

Web Site

Each time you visit our Web Site at www.eurekabancorp.com, our Web Server automatically collects non-identifying information in the aggregate, such as:

* Date and time our site was accessed

* Domain address (e.g. "aol.com" or "fdic.gov")

* Web browser used

* What pages were accessed

* City, State, and Country

The above statistical information is retained only in the aggregate and is used to find out how many people visit www.eurekabancorp.com so we can continually evaluate our site’s browser friendliness.

In order to provide you with better service and an effective web site, we use "cookies" as part of our interaction with your browser. Our "cookies" do not collect personal information, nor do they collect information to determine who you are or your e-mail address.

Occasionally we will use your e-mail address to provide you with information concerning products, services or upcoming events we believe may be of interest to you.

If you do not want to receive this type of information from Eureka Bank in the future, please notify us:

By e-mail to: mpabriola@eurekabancorp.com, or

By mail to:

Michael P. Abriola
Web Site Administrator
Eureka Bank
3455 Forbes Avenue at McKee Place
Pittsburgh, PA 15213-3253

Maintenance of Accurate Information

It is in the best interest of both you and the bank to maintain accurate records concerning your personal information. For this reason, Eureka Bank does not currently allow you to update your personal information online. Changes, such as change of address, must be presented to the bank in person or by mail.

Limited Employee Access

Eureka Bank limits employee access to your personal information to only those bank employees with a business reason for knowing such information. Eureka Bank also educates all employees about the importance of confidentiality and customer privacy. In addition, such information is limited to approved bank personnel who have user names and passwords.

Third-Party Disclosure Restrictions

Eureka Bank reserves the right to share information with one of our affiliated companies (now or hereafter created) if we think they could provide a product or service which would benefit you. When it comes to sharing customer information with an affiliated company, they will adhere to the same strict confidentiality guidelines that we do.

Eureka Bank will not sell customer lists or lists of other personal information to any third-party organization.

If you have any questions that are not answered in this section, please contact us.

 

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